Shipping & Returns
YOUR SATISFACTION IS GUARANTEED WITH OUR 30-DAY MONEY BACK GUARANTEE
Good Manufacturing Practices (GMPs) We fully guarantee that our products are produced utilizing the highest standards of manufacturing. Each product is evaluated and monitored for quality throughout the manufacturing process.
Specifically, we guarantee that every Aster Elliott, CNC nutritional supplement contains only qualified, superior raw materials meets required specifications for quality and purity is evaluated and monitored for potential contaminants such as filth, heavy metals, pesticides, and microbiological organisms (Aster Elliott, CNC packaging is also monitored to ensure against contamination) is analyzed to confirm the quantity of all dietary ingredients, thereby ensuring the consistency and accuracy of our label claims is manufactured at FDA inspected facilities with stringent internal quality control procedures and documentation systems that conform to one or more of these industry standards and/or certifications: NPA (Natural Products Association), NSF (National Sanitary Foundation), OTC (Over the Counter Drug GMPs), TGA (Australian Therapeutic Goods Administration), and the requirements of the FDA Dietary Supplement Good Manufacturing Practices (GMPs)
Shipping
• All supplement orders ship free within the U.S.
• Orders are typically processed and shipped within 2–3 business days.
• Most orders are shipped via major carriers (typically FedEx). Delivery times vary depending on location, but are generally 2–5 business days after shipping.
• Please note: Some items may ship separately if fulfilled from different warehouses.
Returns
• Returns are accepted on unopened, sealed products only, except for heat sensitive items, which are non-returnable.
• Returns must be initiated within 30 days of purchase.
• To begin a return, please email info@asterelliott.com or call our customer service line. You’ll be provided with the proper return address.
• Shipping costs are nonrefundable. Customers are responsible for return shipping fees.
• A 20% restocking fee will be applied to all returns.
• Opened or partially used products cannot be returned for safety and quality reasons.
Out of Stock Items
• In the rare event that an item is out of stock, we will contact you directly to arrange a suitable replacement so your program isn’t delayed.